Lee Hamrick

2010 - present

A small company doing big things, Gutterglove has been recognized as highest rated gutter guard in the industry.

Managed IT and Marketing teams.
Online Marketing; administration / performance tuning of Google Adwords, landing site conversion optimization, and more. Continually out-pacing industry leaders in terms of CTR, CPC, and ROI.
Network administration; installation and configuration of all network routers, firewalls, switches, and wireless access points; ensure network security; oversee administration of company’s WAN.
Worked closely with the webmaster to oversee and build custom company web applications including geo-coding IP’s and ZIP codes for cross referencing dealer database; custom CRM integration; SEO; and ad-hoc reporting.
Help Desk Administration; interact with internal and external clients on all levels to help resolve IT-related issues and provide answers in a concise and timely manner.
Internal Systems; oversee troubleshooting, system backups, archiving, disaster recovery, and expert support when necessary.
Telephony; manage the company’s VOIP telephone system. Oversee all telephone changes, including routing for seating assignments, installation of MOH / BGM and more.

2003 - present

Starting as a home-based online automotive parts retail business, Zeal blossomed into the worlds most widely used engine compression calculator.

Overseeing and handling daily operations including: IT, technical assistance, accounting, sales, and shipping.
Grew online sales by more than 5% per month, every month, for 5 consecutive years, delivering over 2,600% revenue growth in that time.
Handled day to day operations of automotive performance shop while managing a small crew of technicians.

2001 - 2006

A quickly growing energy company, leading the industry through technical excellence.

Proactively monitored the production databases and optimized stored procedures for better performance. Resolved locking conflicts and resource utilization.
Responsible for extensive application / SQL monitoring, troubleshooting, tuning, high-availability strategies in a Windows 2000 / SQL Server 2000 24X7 production environment.
Built dynamic intranet / internet website to give customers and company customer service the ability to access live information about transactions, fuel cards, account history and more, as well as being able to download dynamic account information in XML, CSV, and PDF formats.
Built custom company web-based time clock, with auditing and reporting features.
Experience with backup and recovery, security, performance monitoring, tuning, log-shipping, replication and clustering, all with unique key constraints.
Physical database design for SQL Server 2000/7.0/6.5.
Worked closely with the company network administrator to help implement and maintain WAN at over 60 sites statewide, included such communication technologies as T1, DSL, Satellite, Modem, 802.11 wireless and more.
Configured, installed and troubleshot existing and new POS systems.

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